Can the primary domain admin manage sub-domain users in Spanning Backup?
Yes! The primary domain admin has the ability to license and manage the primary domain users as well as any associated sub-domain users. This is all done in Spanning Backup through the primary domain admin account.
Assign licenses to both the primary domain and sub-domain users in your License Manager. Access the License Manager by going here as the Super Admin user for your primary domain.
Please contact support if you have any questions.