Spanning Knowledge Base

Knowledge Base

Does the admin user need a paid seat assigned?

Last Updated: Jan 13, 2014 02:39PM CST

The admin user must have a paid seat assigned in order to access the Spanning Backup application.  If the admin user does not have a paid seat assigned, they will not be able to create/modify the Spanning Backup user settings or perform on-demand backups/restores/exports for the active Spanning Backup users in the domain.  Without a paid seat the admin user can only access the License Manager and billing pages in the account.
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