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Why can't I access the export data after unarchiving it?


Last Updated: Jul 10, 2015 12:50PM CDT

Some archiving software doesn't fully unarchive the file that was downloaded.  If you experience this, try adding ".tar" (no quotes) to the end of the file name that was produced after the initial unarchive attempt (not the original downloaded file), then unarchive that file.  Once complete you should end up with a fully unarchived export file/folder containing all of your exported data.
 

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