Spanning Knowledge Base

Knowledge Base

How do I request compensation after experiencing a failed restore?


Last Updated: Jun 09, 2014 05:59PM CDT

Customers who are eligible for compensation must complete the compensation form within 30 days of the failed restore in order to receive a refund or service credit.  The compensation request form can be found here:

Restore Guarantee Compensation Request

http://assets2.desk.com/
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