Cloud-to-Cloud Backup: Google Apps, Salesforce and Office 365

Knowledge Base

Why did the daily automated backups stop for individual Google accounts?

Last Updated: Nov 17, 2016 02:26PM CST

Google recently rolled out a change for Google account users to increase account security. As a result of this change, any time a user changes their password, the OAuth 2.0 token will be revoked for any apps that access the user’s email. 

Because of this change, until an action is taken by the user, Spanning’s daily automated backups stop after a password change in an individual Google account. To restart automated backups after password changes, you will need to log into Spanning using this link with your Google account username and password and re-authenticate.

Please contact us anytime at if you encounter any other issues or have any questions.
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