Cloud-to-Cloud Backup: Google Apps, Salesforce and Office 365

Knowledge Base

What is the "Other Files" folder in my Drive export?

Last Updated: Jan 24, 2018 11:04AM CST

When exporting your Google Drive data, the total storage path for any given file or folder cannot exceed 1,024 characters.  If you have folder names that are extraordinarily long, and the full file path for the folders exceeds 1,024 characters, Spanning Backup will create an "Other Files" folder, in the export, that contains  all the files in those folders.  

*If the full file path does not exceed 1,024 characters, the "Other Files" folder is not included in the documents export.

Please contact Spanning Support if you have any questions.
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