Spanning Knowledge Base

Application: To monitor the status of your daily backups from Spanning, simply log into your Spanning Backup f...

May 19, 2017 12:10PM CDT

When installing Spanning Backup for Salesforce, your instance is automatically set up with a limit of 15,000 A...

Jul 12, 2016 11:43AM CDT

Spanning backs up both your objects and metadata. You can export each from your backup data to your local har...

May 19, 2017 02:58PM CDT

When you log into Spanning Backup, the main dashboard displays 4 object types and the number of records in eac...

May 19, 2017 03:01PM CDT

To change the account used for backup processing, login to Salesforce with the new account, navigate to Spanni...

May 19, 2017 03:03PM CDT

From the dashboard, click Change API limit and set a new value. To review the number of API calls made in eac...

Jul 14, 2015 03:05PM CDT

This error occurs when required post-installation steps related to granting access were not completed successf...

May 19, 2017 03:05PM CDT

When installing Spanning Backup for Salesforce, if you receive the following error message, your Spanning inst...

Jul 14, 2015 03:06PM CDT

The best way to import metadata into Salesforce is to use the Force.com IDE client application. To import met...

Dec 14, 2015 03:52PM CST

If there are encrypted fields in your Salesforce account, there are several things to note regarding Spanning ...

Feb 24, 2016 12:13PM CST

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