Spanning Knowledge Base

To install and configure Spanning Backup for Salesforce into your Salesforce org, please watch this video: ...

Oct 18, 2017 10:00AM CDT

Application: To monitor the status of your daily backups from Spanning, simply log into your Spanning Backup f...

May 19, 2017 12:10PM CDT

When installing Spanning Backup for Salesforce, your instance is automatically set up with a limit of 15,000 A...

Jul 12, 2016 11:43AM CDT

When you log into Spanning Backup, the main dashboard displays 4 object types and the number of records in eac...

May 19, 2017 03:01PM CDT

To change the account used for backup processing, login to Salesforce with the new account, navigate to Spanni...

May 19, 2017 03:03PM CDT

From the dashboard, click Change API limit and set a new value. To review the number of API calls made in eac...

Jul 14, 2015 03:05PM CDT

This error occurs when required post-installation steps related to granting access were not completed successf...

May 19, 2017 03:05PM CDT

When installing Spanning Backup for Salesforce, if you receive the following error message, your Spanning inst...

Jul 14, 2015 03:06PM CDT

If there are encrypted fields in your Salesforce account, there are several things to note regarding Spanning ...

Feb 24, 2016 12:13PM CST

We hate to see you go! However, if you decide that you must end you service with Spanning, there are a few th...

May 19, 2017 03:13PM CDT

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