Does the admin user need a paid seat assigned?

No, the admin user in your G Suite Domain does not need to have a Spanning Backup license assigned to access the Spanning application.  Any Google Super Admin or Spanning Super Admin user can log into the Spanning application, update settings, initiate cross-user restores, or perform other admin duties without a Spanning Backup license assigned.

If you have any questions, please contact support@spanning.com.

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