Why did the daily automated backups stop for individual Google accounts?

Google recently rolled out a change for Google account users to increase account security. As a result of this change, any time a user changes their password, the OAuth 2.0 token will be revoked for any apps that access the user’s email. 

Because of this change, until an action is taken by the user, Spanning’s daily automated backups stop after a password change in an individual Google account. To restart automated backups after password changes, you will need to log into Spanning using this link with your Google account username and password and re-authenticate.

Please contact us anytime at support@spanning.com if you encounter any other issues or have any questions.

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