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General

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  • How do I register for a helpdesk account?
  • How do I install and configure Spanning Backup for Office 365?
  • You need to Authorize Spanning Backup on this tenant to proceed
  • Show and Hide the Spanning Application Tile
  • New TAP Module Status Indicators
  • Enable Teams Channel Conversation Backup
  • VSA and UniView Office 365 Backup TAP Module Releases
  • Spanning Backup for Office 365 Releases
  • IT Complete Single Sign-On
  • Customer Managed Encryption Key or BYOK
  • Restore OneNote Notebooks
  • Tenant Wide Retention
  • How do I configure Error Only Email?
  • How can I view the backup history in Spanning Backup for Microsoft 365?
  • Why do I have to re-authorize Spanning Backup for Office 365 with Microsoft to provide additional permissions?
  • What is problem code 14021?
  • How can I assign Spanning Licenses with PowerShell?
  • How do daily status notifications work in Spanning Backup for Office 365?
  • Can end users use Spanning Backup for Office 365?
  • How do I select the data center where my backed up data is stored?
  • Does Spanning Backup for Office 365 have a Public API?
  • Why are new tenant users not listed in my license manager?
  • Can I add additional users to administer Spanning Backup for Office 365?
  • How do I revoke Spanning's access to my Office 365 tenant?
  • How do I use the Activity tab?
  • What happens if the administrator account that authorized Spanning Backup for Office 365 is deleted?
  • How do I add Spanning Backup for Office 365 tile to the App Launcher?
  • How do I monitor Office 365 backup errors?
  • How many tenant users can I activate during my trial?
  • Who can administer Spanning Backup for Office 365?
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