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  • G-Suite Administrator Issues with Spanning Backup Incident August 20th, 2020
  • Can I lock the settings for Spanning Backup so they can’t be changed?
  • How do I update my credit card info for Spanning Backup for G Suite?
  • Where is the backed up G Suite data stored?
  • Why is Spanning migrating from IMAP to Gmail API for backing up emails?
  • How do I cancel my service?
  • Why does Spanning’s data storage amount vary from what’s shown in your G Suite storage?
  • How are the Spanning Backup for G Suite admin roles different?
  • How does Spanning protect my data?
  • How do I add a customer to my Reseller Console?
  • How do I enable shared docs for backup for multiple users?
  • Is there a public API for Spanning Backup?
  • Does Spanning Backup meet FINRA/SEC 17a-4 requirements for email archiving?
  • How do I delete actions in the audit log viewer?
  • Why was my account renewed 30 days in advance?
  • Why don't I see my Organizational Units in my user list?
  • Can I set up an email retention policy for Spanning Backup for G Suite?
  • How to use the Billing Summary page?
  • Can I hide Spanning Backup from a subset of domain users?
  • How do I assign an admin user to Spanning Backup?
  • Can an admin set up Spanning Backup for domain users?
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