• G-Suite Administrator Issues with Spanning Backup Incident August 20th, 2020
• Can I lock the settings for Spanning Backup so they can’t be changed?
• How do I update my credit card info for Spanning Backup for G Suite?
• Where is the backed up G Suite data stored?
• Why is Spanning migrating from IMAP to Gmail API for backing up emails?
• How do I cancel my service?
• Why does Spanning’s data storage amount vary from what’s shown in your G Suite storage?
• How are the Spanning Backup for G Suite admin roles different?
• How does Spanning protect my data?
• How do I add a customer to my Reseller Console?
• How do I enable shared docs for backup for multiple users?
• Is there a public API for Spanning Backup?
• Does Spanning Backup meet FINRA/SEC 17a-4 requirements for email archiving?
• How do I delete actions in the audit log viewer?
• Why was my account renewed 30 days in advance?
• Why don't I see my Organizational Units in my user list?
• Can I set up an email retention policy for Spanning Backup for G Suite?
• How to use the Billing Summary page?
• Can I hide Spanning Backup from a subset of domain users?
• How do I assign an admin user to Spanning Backup?
• Can an admin set up Spanning Backup for domain users?